Established theatre merchandise company propels future growth with Pegasus Software

theatre-merchandise-company-celebrates2 Pegasus Software has announced that Limelight Entertainment (Limelight), one of the premier theatre merchandise companies in the UK, has invested in Opera 3 to consolidate business processes and propel future business growth.

Formed in 1996, the company produces and merchandises live theatre shows for brands such as Peppa Pig; LazyTown; Ben and Holly’s Little Kingdom; Octonauts; and others.  Business growth meant that Limelight had outgrown its previous Excel-based system and required a comprehensive solution from which to manage all of its business processes from one place.  It reviewed different solutions and selected Opera 3 from Pegasus Software based on its user friendly interface and reporting capabilities.

Now live, and supported by Pegasus’ Partner Intsys, Limelight is making full use of Opera 3, including Financials, Credit Management Centre, Pegasus Dashboards, CRM, Pegasus XRL reporting and Stocktake.  XRL Reporting ensures that the team can drill down into insights on all aspects of the business and request management reports at the touch of a button.  Dashboards enables a live snapshot of where any process is at a given time, while Stocktake seamlessly manages the company’s large volumes of merchandise imported from the Far East, supporting inventory management and aiding cost control.

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“In the theatre merchandise industry, demand can fluctuate substantially and in order to capitalise on this demand, we need to provide quality products to our customers in a timely manner, at the best prices.  For this, we rely on having complete visibility into customer demand and the order lifecycle and Opera 3 facilitates this in a robust and intuitive manner,” comments Paul Trotter, Operations Director, Limelight Entertainment.  “Pegasus XRL Reporting is hugely valuable in allowing the team to view reports on all aspects of the business quickly and easily, while Stocktake means we always have a live view of where our stock is at any one time.  This in turn allows us to exercise greater agility in responding to our customers’ needs, boosting customer service and assisting with our cashflow. We are celebrating 20 years of being in business this year, and Opera 3 has provided us with a foundation from which to embrace the next 20 years with confidence.”

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